Refund Policy

Refund Policy

At Microtech, we are committed to customer satisfaction and delivering high-quality services. This Refund Policy outlines the terms under which refunds may be provided for services rendered.

1. Eligibility for Refund

Refunds are only considered under the following conditions:

• The service delivered does not match the agreed-upon scope outlined in the proposal or agreement.
• A technical error from our side has led to complete service failure.
• You cancel a service within 48 hours of payment and no work has begun.

2. Non-Refundable Items

The following services are non-refundable once initiated or delivered:

• Custom Software Development after project initiation
• Digital Marketing campaigns once launched
• Domain registration and hosting services
• Design work or third-party tools/licenses purchased on your behalf

3. Requesting a Refund

To request a refund, please contact us via email at info@microtech.blog with your service details, order number, and reason for the request. All refund requests are reviewed within 5 business days.

4. Refund Process

If approved, refunds will be processed to your original payment method within 7–10 business days. We will notify you once the refund has been initiated.

5. Dispute Resolution

If you are not satisfied with our resolution, please reach out to our customer support for further assistance. We aim to handle all disputes fairly and professionally.